Ghost Billing
Projects billing hundreds or thousands per month for data that hasn't been touched in years. It's more common than you think — and vendors count on you not noticing.
Hidden billing traps. Runaway processing costs. Projects that charge for years with zero activity. eDiscovery Insider gives legal ops, IT, and corporate counsel the truth — without the vendor spin.
eDiscovery is a $16 billion industry built on information asymmetry. Vendors know exactly what they're charging and why. Most clients don't — until it's too late.
Projects billing hundreds or thousands per month for data that hasn't been touched in years. It's more common than you think — and vendors count on you not noticing.
Native-to-TIFF conversion fees, per-page charges for documents that never get reviewed, and processing rates 5x what sophisticated buyers pay.
Proprietary formats, egress fees, and contract language engineered to make switching painful. Your data is often more captive than you realize.
Keyword-only searches, no TAR, inadequate culling — linear review when technology-assisted review could cut costs by 60–80% on the same dataset.
Flawed hold notices. No defensibility documentation. Custodians who don't know what they're preserving. One spoliation motion can dwarf your entire discovery budget.
Most buyers accept the first vendor proposal. The RFP process — done right — routinely produces 40–60% cost reductions on identical scopes of work.
Written for the people who actually manage eDiscovery — not the vendors selling it.
A breakdown of real market rates for processing, hosting, review, and production — with benchmarks vendors won't share with you.
Billing TrapsHow to identify projects billing for dormant data, what questions to ask your vendor, and the contract language that stops it cold.
Vendor StrategyThe 12 contract clauses that protect you, red flags in proposals, and why the cheapest quote is rarely the lowest total cost.
Legal OpsStep-by-step process, custodian interview templates, and the documentation trail that protects you from spoliation sanctions.
TechnologyAn honest comparison of technology-assisted review versus traditional keyword culling — with real cost scenarios for different data volumes.
Free TemplateA complete request-for-proposal template that levels the playing field. Used by legal ops teams to secure 40–60% cost reductions on competitive bids.
Comprehensive playbooks for teams that want to master eDiscovery — available on Kindle and PDF.
From ghost billing to processing rate negotiation — the complete guide to stopping the overspend.
The no-jargon guide for in-house counsel and legal ops professionals navigating discovery for the first time.
RFP templates, red flag checklists, and negotiation scripts that put buyers in control of the conversation.
After years working inside the eDiscovery industry — managing complex litigation support projects, reviewing vendor contracts, and watching clients absorb costs they never should have — Jake Weston started eDiscovery Insider with one goal: eliminate the information gap that costs legal teams millions every year.
This isn't a vendor-funded publication. There are no sponsored posts, no affiliate relationships with the platforms being reviewed, and no incentive to steer you toward any particular solution. The only agenda here is giving you the same knowledge the industry insiders have.